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We are Committed to Working Smarter
The rule of thumb here at Bluefax Realty & Property Management is Common Sense....
We do the small thingsthat really add up to make our days more efficient, and therefore are able to offer a better level of service in a timely manner. For example, instead of jumping in the car for every call, we troubleshoot over the phone first. Many times, this takes care of the minor issues before calling out a technician.
Electronic Signatures. This saves us so many hours each month. Instead of stopping what we're doing, and watching someone sign a 15 page document, we send it out for electronic signature via email, they can read it at their convenience, and once they're done, it pops back into our inbox so we can simply process it. Sounds like a no brainer...but you'd be surprised at how many people are still driving around town collecting signatures.
Secure Portals. Owners & Tenants both have their own secure access to us. Tenants can pay rent anytime they want (reducing late pays), as well as submit maintenance requests online. Owners can see their ledgers, view receipts/invoices and run reports 24/7 at their convenience.
Our experience has taught us that Property Management in San Antonio is much like any other service business. The asset is managed from the office, not on the road and in the car. This allows us to plan our days more efficiently, and make the trips we do have to make much more effective.